Effective Date: June 21, 2023
Eurostar Fenestration LLC ("Eurostar Fenestration," "we," "our," or "us") operates the website www.ESFWindows.com ("Website") and is committed to protecting the privacy of its users ("users," "you," or "your"). This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal information. By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Collection of Personal Information
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you interact with our website. This may include information such as your name, email address, postal address, phone number, business affiliation and any other information you choose to provide.
1.2 Usage Information:
We may automatically collect certain information about your use of our website, such as your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits.
Use of Personal Information
2.1 Provision of Services:
We may use your personal information to provide you with the products, services, and information you request from us, including processing your orders, responding to inquiries, and delivering customer support.
2.2 Communication:
We may use your personal information to communicate with you, including sending you updates, promotional materials, and other information about our products and services. You can opt-out of receiving promotional communications by following the instructions provided in the communication.
2.3 Improvements and Analytics:
We may use the information we collect to improve our website, understand user preferences, and to perform data analysis and research. This helps us to enhance our products and services and provide a better user experience.
2.4 Legal Compliance:
We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests, protect our rights, privacy, safety, or property, or that of our users or others, and as otherwise required by law.
Sharing of Information
2.5 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are contractually obligated to keep your information confidential and secure and are prohibited from using your personal information for any other purpose.
2.6 Legal Compliance and Protection:
We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Website, (d) protect the personal safety of users of the Website or the public, or (e) protect against legal liability.
Security of Information
We take reasonable measures to protect the security of your personal information, both during transmission and once we receive it. However, no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
2.7 Access and Correction:
You may review and update your personal information by contacting us using the contact details provided at the end of this Privacy Policy.
2.8 You may direct comments or requests regarding this Privacy Policy via email to Privacy@eurostarfen.com.
